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Terms and Conditions

Bayard Packaging Ltd
Telephone: 020 8688 7778
Fax: 020 8680 5390

Trading address: Unit 46 Silverwing Industrial Estate, Imperial Way, Croydon. CR0 4RR

Company registration number: 01691991
VAT Number: GB 378356510
Registered address: Nightingale House, 45-46 East Street, Epsom, Surrey. KT17 1HQ

Bayard Packaging Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Payment Methods
We accept Visa & MasterCard and via Paypal.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
All orders placed are dispatched on a standard economy service, typically 2-3 days from order for UK Mainland delivery. 
For orders under £59.99 there is a £7.99 carriage charge, order value between £60.00 and £149.99 (ex. VAT) there is an additional £12.50 carriage charge added for UK Mainland deliveries only.
For orders over £150.00 shipping is free of charge.

Delivery Schedule:
Orders received before 12.00pm will be dispatched on the same working day subject to stock availability, but orders received after 12.00pm will be dispatched on the next working day again subject to stock availability.

Back Orders:
If your item is not in stock, we will backorder for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is added, unless you have a valid EU VAT number.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

We guarantee your satisfaction, please contact us immediately if there is any problems.

Remittance Terms For credit account holders, payment is 30 days from end of invoice month.


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